As part of our commitment to providing you with the best possible care, we are using advanced technology to assist in documenting our consultations. With your permission, an Artificial Intelligence engine will listen to your conversation and generate a clinical document at the end of the session.
This will ensure that the clinician can focus on your care, without being distracted by the need to take notes during the consultation. Neither your personal details nor any other information we hold about you will be uploaded to the AI engine. The summary document will help ensure that all important details are accurately captured. The summary will be checked by the clinician who has completed the consultation for accuracy and then copied into your electronic health record. Any other copies of the summary will be permanently deleted, along with any recordings or transcripts of the consultation. Telephone calls will be recorded in the usual way by your practice’s phone system.
Your clinician will check you are happy for this technology to be used before your consultation begins and, if you are not, medical notes will be typed by the clinician in the usual way. We are partnering with Lexacom to make this technology available. You can read more about this technology as well as technical details about safety and compliance here: More time for you, with ambient AI – Lexacom.